I started ICRC because I kept seeing people suffer through conflict in ways that were unnecessary and often devastating. I watched families and business partners get pulled into harsh litigation that escalated pain instead of resolving problems. It was psychologically damaging, financially costly, and it often left people feeling powerless in a process that was supposed to help them. Over time, I became convinced that many clients were not choosing conflict, they were choosing the only option they thought they had.

I started ICRC to give you a better option, both as a client who needs help now and as a professional who wants to do this work at the highest level.

As an practitioner and professor for over 20 years directly in Conflict Resolution, I have studied, taught, and witnessed conflict in real life, not just in courtrooms. I have handled and assisted parties in thousands of mediation sessions and I take on the disputes that haven’t been solved using other approaches. That experience has shown me that the best outcomes are not limited to settlement. A better approach builds understanding, restores communication, and strengthens people’s ability to move forward with clarity and dignity.In my mediation and conflict resolution firm, my goal is to offer you a refreshing, expert-led approach grounded in research, best practices, and deep respect for your humanity. I believe you deserve a process that gives you control and voice, not one that speaks for you or decides your future without you. In mediation, you should be in the driver’s seat. My role is to guide the process with skill and integrity so you can make clear decisions, protect what matters most, and move forward with dignity.

I also founded ICRC because I saw a serious gap in the field. Too many mediators were under-trained, inconsistent, or not fully ethical in how they approached conflict. I wanted to raise the standard by creating a place where mediation is practiced and taught the way it should be, with professional rigor and a humanistic heart. That is why training is not a side offering at ICRC, it is a core part of our purpose. We provide Florida Supreme Court mediation certification training in Family, County, and Circuit mediation, along with professional development programs in conflict resolution and communication that are designed to build real competence, not just check a box.

What makes our training different is that it is informed by real cases and real outcomes. I bring the same signature multidisciplinary and humanistic approach I use in complex mediations into every training experience, so you learn how to respond to conflict as it actually shows up, emotionally charged, high-stakes, and often tangled in identity, power, culture, and relationship history. Whether you are pursuing certification or advanced skills, you are learning research-grounded methods and best practices that translate directly into confident, ethical practice.

What I love most about this work is that mediation is not only about ending a relationship or “getting it over with.” I see conflict resolution as a way to sustain relationships and, when possible, restore them to something stronger than before. Imagine, partners who can continue to work together, or parents who want to leave a legacy by co-parenting in a harmonious instead of adversarial way. I often use approaches such as narrative mediation, where we shift the story that has kept you stuck and translate that new understanding into concrete, actionable steps that shape a more promising future or transformative approaches to mediation, where I help parties improve their interaction and communication or even problem solving mediation approaches where I help parties move through a problem solving sequence to arrive at solid action plans for settlement. For many people, that is the real turning point, not just reaching an agreement, but transforming the way the relationship functions going forward. I focus on relational aspects along with the agreement of the dispute where many others focus only on reaching a settlement.

I tackle complex, high-conflict, and even intractable cases by bringing a multidisciplinary, humanistic approach rooted directly in the conflict resolution field. Whether you are facing family conflict, estrangement, organizational challenges, community disputes, or commercial matters, my commitment is the same: to help you replace escalation with de-escalation, replace power struggles with meaningful collaboration, and create durable outcomes that make a difference and, when possible, relationships you can restore and

I started ICRC because I kept seeing people suffer through conflict in ways that were unnecessary and often devastating. I watched families and business partners get pulled into harsh litigation that escalated pain instead of resolving problems. It was psychologically damaging, financially costly, and it often left people feeling powerless in a process that was supposed to help them. Over time, I became convinced that many clients were not choosing conflict, they were choosing the only option they thought they had.

I started ICRC to give you a better option, both as a client who needs help now and as a professional who wants to do this work at the highest level.

As an practitioner and professor for over 20 years directly in Conflict Resolution, I have studied, taught, and witnessed conflict in real life, not just in courtrooms. I have handled and assisted parties in thousands of mediation sessions and I take on the disputes that haven’t been solved using other approaches. That experience has shown me that the best outcomes are not limited to settlement. A better approach builds understanding, restores communication, and strengthens people’s ability to move forward with clarity and dignity.In my mediation and conflict resolution firm, my goal is to offer you a refreshing, expert-led approach grounded in research, best practices, and deep respect for your humanity. I believe you deserve a process that gives you control and voice, not one that speaks for you or decides your future without you. In mediation, you should be in the driver’s seat. My role is to guide the process with skill and integrity so you can make clear decisions, protect what matters most, and move forward with dignity.

I also founded ICRC because I saw a serious gap in the field. Too many mediators were under-trained, inconsistent, or not fully ethical in how they approached conflict. I wanted to raise the standard by creating a place where mediation is practiced and taught the way it should be, with professional rigor and a humanistic heart. That is why training is not a side offering at ICRC, it is a core part of our purpose. We provide Florida Supreme Court mediation certification training in Family, County, and Circuit mediation, along with professional development programs in conflict resolution and communication that are designed to build real competence, not just check a box.

What I love most about this work is that mediation is not only about ending a relationship or “getting it over with.” I see conflict resolution as a way to sustain relationships and, when possible, restore them to something stronger than before. Imagine, partners who can continue to work together, or parents who want to leave a legacy by co-parenting in a harmonious instead of adversarial way. I often use approaches such as narrative mediation, where we shift the story that has kept you stuck and translate that new understanding into concrete, actionable steps that shape a more promising future or transformative approaches to mediation, where I help parties improve their interaction and communication or even problem solving mediation approaches where I help parties move through a problem solving sequence to arrive at solid action plans for settlement. For many people, that is the real turning point, not just reaching an agreement, but transforming the way the relationship functions going forward. I focus on relational aspects along with the agreement of the dispute where many others focus only on reaching a settlement.